Returns & Exchanges
We hope you love your Vida purchase, but if you’re looking to return or exchange your order for whatever reason, we’re here to help.
We offer free returns or exchanges within 28 days of purchase. You can exchange your product for a different item, or request a refund to the original payment method.
Refunds or exchanges will not be accepted on any items with visible signs of wear or use. Please return items in their original packaging where possible.
To start your free return or exchange, please contact us by email at the below address, quoting your order number, whether you wish to refund or exchange the item, and your reason for return: